This Privacy Policy describes how YOCY collects, uses, stores, protects and manages your personal information when you visit our website, browse our products, register an account or place orders. This policy applies to all visitors, customers and users of our site.

#### 1. Information We Collect
We collect information you actively provide to us:
- Personal identity information: your full name, email address, phone number, shipping address and billing address
- Order information: product selections, order number, purchase records, payment amount and payment transaction records
- Support communication content: emails, photos and messages you send to our customer service team
We also automatically collect non-personal browsing data: device type, browser information, IP address, website access time, page view history, via cookies and similar tracking tools.

#### 2. How We Use Your Personal Data
Your personal data will only be used for the purposes listed below:
- Process your orders, arrange product production, packaging and shipment
- Send order updates, tracking information, delivery notifications and after-sales service communication
- Reply to your support emails and handle your inquiries or after-sales requests
- Verify payment and prevent fraudulent transactions
- Improve our website function, product design and customer service experience
- Send optional marketing newsletters if you subscribe to our mailing list (you can unsubscribe anytime)
We **will never sell, rent or trade your personal information to third parties for commercial marketing purposes**.

#### 3. Data Protection & Security
We implement reasonable technical and organizational security measures to protect your personal data from unauthorized access, loss, alteration or disclosure.
However, no online data transmission or electronic storage method can guarantee 100% absolute security. We will do our best to protect your information, but we cannot guarantee absolute security of your data.

#### 4. Cookies
Our website uses cookies to improve your browsing experience. Cookies help us remember your preferences, analyze website traffic and optimize site functions. You can adjust your browser settings to disable cookies, but this may affect some functions of our website.

#### 5. Your Rights
You have the right to request access, correction or deletion of your personal data stored by us. If you want to exercise your privacy rights, please contact our support email.

#### 6. Policy Updates
We reserve the right to update this Privacy Policy at any time. Any changes will be published on this page. Continued use of our website after updates means you accept the revised policy.

#### 7. Dispute Resolution
Any dispute arising from your use of this website or product purchase shall first be resolved through friendly negotiation between both parties. If negotiation fails, disputes will be settled under applicable law.

#### 8. Force Majeure
We will not be responsible for any failure or delay of order fulfillment caused by events beyond our reasonable control, including natural disasters, pandemic, war, customs restrictions, logistics breakdown and other force majeure events.